Privacy Policy

1. Information We Collect

When you visit the site, we collect certain information via our host, Squarespace, and through the contact form you fill out.

Personal Information You Provide

When you use our contact form (powered by Tally), we collect the following information from you to process your request:

  • Contact Details: First name, email address, and phone number.

  • Business Details: Company name.

  • Logistics Details: Pickup and dropoff locations (including town, postcode, street, and specific parking instructions).

  • Shipment Details: Information regarding the contents, size, weight, and any special requirements of your shipment.

Information Collected Automatically

When you browse this website, Squarespace collects personal data to power our site analytics, including:

  • Information about your browser, network, and device.

  • Webpages you visited prior to coming to this website.

  • Your IP address.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill the service requests placed through our contact form (e.g., providing quotes or organizing transport).

  • Communicate with you regarding your shipment.

  • Monitor site performance and improve the user experience.

3. Sharing Your Information

We share your Personal Information with third parties to help us operate our business:

  • Squarespace: This website is hosted by Squarespace. They collect your data so they can provide website services to us.

  • Tally: Our contact forms are embedded via Tally. When you submit a form, your data is processed through Tally’s servers to reach us.

  • Legal Compliance: We may share your information to comply with applicable laws and regulations or respond to a lawful request for information.

4. Cookies

This website uses cookies and similar technologies to help it run effectively and provide the best experience.

  • Functional and Required Cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

  • Analytics and Performance Cookies are used only when you acknowledge our cookie banner. We use these to view site traffic and activity.

5. Data Retention

When you submit a request through the contact form, we will maintain your information for our records unless and until you ask us to delete this information.

6. Your Rights

If you are a resident of certain jurisdictions (such as the EU or UK), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

If you would like to exercise this right, please contact us through the information provided on our contact page.

7. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.